All online payments are done using Moneybookers online secure payments.
We do not share, sell, rent, or lease our customers' information with anyone for any reason. If you wish to be removed from our customer database contact us and we will remove you immediately.
We are commited to your satisfaction with our products and our customer service.
Items may be returned within 14 days in their original unused condition.
Non-returnable items include noserings, nose pins, earrings, food items, personal care items (like soaps, shampoos, henna, oils and perfumes), and incense. If you have questions about any of these items, please contact us for assistance.
On voluntary returns, the customer is responsible for for return postage. On returns due to damaged/defective merchandise, or when the wrong item was shipped, return postage is credited to your account for future purchases.
Please package your return order appropriately. Items damaged during return shipping due to improper packaging cannot be accepted as ‘original unused condition’.
If shipping your return by mail/post, please use this address:
Radhadesh Eshop
Petite Somme 5
6940 Durbuy
Belgium
You must contact us regarding your return to be sure to receive the appropriate credit, exchange, or refund. Unless otherwise arranged, use only standard rates of shipping your return. You will not receive credit or refunds for expedited shipping rates.
If you have any questions about returns on specific items, or to initiate a return, please contact us right away.
We are commited to your satisfaction with our products and our customer service.
Most items maybe exchanged within 14 days in their original unused condition. On voluntary exchanges, the customers are responsible for shipping fees.
If the product is defective or damaged, we will not include the restocking fee, and will issue a credit for the apllicable shipping fees.
On voluntary exchanges, the customer is responsible for for return postage. On exchanges due to wrong item was shipped, return postage is credited to your account for future purchases.
Please package your return order appropriately. Items damaged during return shipping due to improper packaging cannot be accepted as ‘original unused condition’.
If you have any questions about exchanges on specific items, or to initiate an exchange, please contact us right away.
We are commited to your satisfaction with our products and our customer service. In most cases we will issue a refund in the form of a store credit.
Review the above Returns and Exchanges policies to know which type of product has specific refund and replacement requirements. Special services such as gift wrapping are not subject to refund.
If the product is defective or damaged, we will replace or refund you as soon as possible. Voluntary refunds and replacement requests will also be treated with the same respect.
Refunds are made in the same method the payment was made during the first 14 days after the purchase.
If you have any questions about refunds or replacements on specific items, or to initiate a refund or replacement, please contact us right away. Refund requests more than 60 days after the purchase are considered but not guaranteed.